Tag: Reputation

ai in healthcare

AI and Patient Safety: A New Compliance Challenge for Pharmaceutical Companies

AI-driven health advice is creating new risks for pharmaceutical companies, exposing gaps in regulation, patient safety, and compliance. As misinformation spreads, organizations must strengthen governance, monitoring, and trust to adapt to this evolving landscape....

May 20, 2026 / Phil Sawyer
Pharma bottles conveyer belt

You Can’t Be Local Everywhere: How the Pursuit of Health Care Sovereignty Is Rewriting Pharma Strategy in APAC

Pharmaceutical companies face a shift toward health care sovereignty, with governments prioritizing local manufacturing and resilience, requiring companies to embed value within national systems over physical presence....

April 14, 2026 / Phil Olesen
woman giving presentation

Intentional Visibility: CEO & Executive Presence as a Strategic Asset

CEO turnover in corporate America is surging, with younger, less experienced leaders facing heightened expectations. Amid shifting stakeholder demands and increasing polarization, effective executive visibility—strategic, selective and substance-driven—has become a critical leadership asset....

March 25, 2026 / Caroline Starke, Tina Kaiser
Media Relations

Hey 2026: Make Room for Earned Media 

2026 marks a pivotal year for earned media amidst technological shifts and the rise of AI. As large language models rely heavily on non-paid media sources, organizations must refine their strategies to stand out. Explore key tactics like leveraging trade media, offering unique perspectives and acting swiftly to maximize earned media’s growing impact on brand visibility and reputation....

February 4, 2026 / Iris Shaffer
Books

Navigating the Storm: Why Crisis-Ready Leadership Matters More Than Ever in Higher Education

Higher education faces unprecedented political, cultural and technological crises. Proactive, values-driven communication and stakeholder understanding are essential for trust, agility and resilience in navigating today’s polarized, digitally amplified environment....

November 21, 2025 / Ellie Rutland
Crisis team planning

Humanity at the Helm: Building Crisis-Ready Teams Through Preparedness and Human-Centered Leadership

Unmatched modern crises demand more than rigid plans. Human-centered leadership, psychological safety and empowered, emotionally intelligent teams enable organizations to adapt, communicate authentically and make sound decisions under pressure when the unexpected strikes....

November 14, 2025 / Scott Conklin, Brianna Milanowski
Corporate Meeting

The Evolution of Perception: Why Corporate Reputation Management Is Changing and What You Can Do About It

For decades, reputation management operated in what we would now call an era of trust. We measured reputation by directly asking stakeholders. The rise of social media shifted the landscape: trust gave way to speed. ...

Litigation meeting

Minimizing Reputational Damage from Litigation

In crisis management during litigation, close collaboration between legal and communications teams is essential. Communications professionals help anticipate public reactions, mitigate reputational damage and ensure messaging aligns with legal strategy without leading it. ...

September 30, 2024 / Pete Wentz, Ellie Rutland
Man playing tennis

Proactive Communications in Crisis Management

A company’s response to a crisis can make or break its reputation, which is why they must fight their natural instincts to hunker down and defend against the cascade of negative conversations. In the hectic initial moments of a crisis, companies often forget that they, too, can demonstrate agency and communicate proactively to take control of the narrative. In some cases, the best defense is a good offense.   ...

July 24, 2024
University lecture hall

Four Crisis Planning Steps Every University Leader Should Take  

University presidents and chancellors should take key steps to protect their institution’s reputation by preparing for the social, political and cultural incidents now widespread on higher education campuses. ...

July 24, 2024 / Brian Keeter