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Senior Director, Head of Global Learning and Development.

Courtney O’Connell is senior director of global learning and development based in APCO’s Washington, D.C., office. She leads a range of learning and development programs at APCO, including manager and supervisor trainings, executive leadership training and more. She also works closely with APCO’s digital and creative teams to continue to drive innovative thinking and new approaches to digital training.

Ms. O’Connell is a rising thought leader on the topic of disruptive innovation. Her TEDx talk “Go All In on Education,” and blogs on The Huffington Post are provoking a national conversation about innovation in education. She has extensive experience building the digital capabilities of organizations, and serves as a leader on the American College Personnel Association’s Presidential Task Force on Digital Technology in Higher Education.

Ms. O’Connell helped develop and publish the student-focused book What Happens in Vegas Stays on YouTube. She also serves as a columnist for, ranked as a Top 10 Blog by PC Magazine. In 2014, Ms. O’Connell published Slide Design for Non-Designers, which is currently for sale on the iBookstore.

Ms. O’Connell has been featured in MeetingsNet Magazine, The Huffington Post, and RuleBreaker Magazine for her role as a change agent in the U.S. education system. She served as a professor of leadership at Rutgers University and has guest lectured in a variety of graduate courses.