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Why Being Prepared Matters: Key Steps and Lessons from Consumer Brands and Beyond

How a company responds to an issue or a crisis, affects its reputation among key audiences, including consumers, customers, employees, shareholders, regulators and legislators. These audiences observe how a company handles a crisis, which can either damage or enhance their reputation, and lead to business losses or gains.  ..
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What a Return to Divided Government Means for Businesses

Companies and organizations will need to recalibrate their strategies for engaging both the Biden Administration and Congress over the next two years, especially knowing that both Democrats and Republicans will approach everything they do with a watchful eye on the 2024 presidential election cycle...
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Three Takeaways for Multinational Corporations to Manage Crises Around the World

Here are three takeaways that will be valuable for multinational corporations in China and internationally...
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Crisis Prevention Is Job One

A crisis often creates panic, fear and stress. But sometimes you miss a critical step–crisis prevention–which demands a brave, new approach. ..
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Strengthening Employee Crisis Response With Battle-Testing

So, what sets companies that can come back stronger from a crisis from the rest? It comes down to battle testing...
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How Organizations Can Put an End to a Cycle of Crises

By planning for problems that are likely to pop up and how to mitigate them, organizations will be better prepared to combat those issues when they arise...
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Four Steps Before Your First (Or Next!) Cyber Attack

Now is the time for a proactive, strategic approach to protecting your business, non-profit or university from the cyber pandemic that has surged with the increasing popularity of remote work and the growing sophistication and boldness of cyber crooks. Regardless of your level of cyber security, here is a four-point plan for what you can do now to protect and prepare. ..
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How Restaurants & Retail Businesses Can Outsmart COVID-19

As the COVID-19 pandemic continues to surge in certain parts of the United States, restaurant and retail sectors are caught in the middle of a political and public health tug-of-war. While tactics to safely reopen stores and restaurants continue to evolve, discussions are turning to how to adapt to phased reopening orders while building consumer confidence and coming up with new ways to secure financial viability. With uncertainty abound, how are restaurant and retail businesses charting the future?..
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Planning to Come Back Stronger is Critical in a Crisis

For organizations, the economy and our communities to thrive when we come out of this global crisis, we must plan now. There are steps that organizations can take to help establish a stronger foothold, so we all come out of this stronger. ..
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Social Risk Case Study: Coca-Cola

Corporate communications expert Barie Carmichael takes a closer look a companies managing their social risks and shares a case study on Coca-Cola via the Washington Post...
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