Tag: Consumer Expectations
The Future of Retail Lies in the Experience it Delivers
In the retail sector, we have witnessed the profound impact of new technology, but how that technology can be harnessed for the greater good is the question consumers will be asking in 2020 and beyond. Are brands ready to answer it?..
Read MoreStakeholder Primacy: Reconciling Competing Expectations
While it is often difficult to balance the competing demands of different stakeholders, business is under increasing pressure to meet growing expectations around the world...
Read MoreLeadership Skills to Navigate Volatility and Uncertainty
The challenges of today’s interdependent and interconnected world dictate responses and issue management that require leadership based on sensitivity, adaptability and agility...
Read MoreCEOs Today Must be Alert and Engaged
APCO CEO Brad Staples joined Bloomberg Markets to share insights on the challenges that business leaders face today and discuss the need to engage on social issues in an informed and cautious way...
Read MoreIn the Digital Era, Consumers Are Taking the Lead
Flying under the radar has been a common strategy for many companies that did not want to be involved in sensitive issues. However, there is no space left under the radar today. The expectation is that companies act, and those actions must connect to their values and culture. ..
Read MoreReputation Management for B2B Companies in a B2C World
It’s time for B2B companies to get on the bandwagon of paying attention to consumer expectations...
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