Category: Crisis and Reputation Management
Why Being Prepared Matters: Key Steps and Lessons from Consumer Brands and Beyond
How a company responds to an issue or a crisis, affects its reputation among key audiences, including consumers, customers, employees, shareholders, regulators and legislators. These audiences observe how a company handles a crisis, which can either damage or enhance their reputation, and lead to business losses or gains. ..
Read moreBoost Your Reputation by Improving Your Issues Management
Safeguarding your reputation is a business fundamental, because it helps increase revenues, market value and overall financial performance. A stellar reputation also distinguishes you from your peers, builds strong brand trust from the public and loyalty from your customers, and secures your long-term presence in the marketplace. But reputational capital is fragile...
Read moreProtecting Your Organization’s Reputation in an Increasingly Complex World
A good reputation is like having good health—you only really appreciate it once you’ve lost it. Maintaining an unblemished corporate reputation has become increasingly difficult amidst the growing fragmentation of interest groups, capricious public expectations and the insidious rise of misinformation...
Read moreA Transatlantic Look at Competition Policy
Because of recent legislative developments on both sides of the Atlantic, the times of fluid and smooth cooperation between the European Union (EU) and the United States are over, at least on economic, trade, competition and antitrust affairs...
Read moreHow Does Effective Crisis Management work in 2023?
When a stakeholder communication plan is thoughtfully planned and meticulously executed, it is often the reason why a company or organization can overcome the potential issue and ultimately come back stronger by retaining trust and support from key stakeholders. It’s safe to say there’s never been a more important time to take a look at your crisis management strategy for 2023...
Read moreSurprising Truths About Corporate Advocacy
In October, APCO surveyed the U.S. general public to understand views on the role of companies in this divided culture, revealing areas of both consensus and division...
Read moreThree Takeaways for Multinational Corporations to Manage Crises Around the World
Here are three takeaways that will be valuable for multinational corporations in China and internationally...
Read moreHow to Draft a Winning Cross-Functional Team for Issues and Crisis Response
How do you strike the right balance between sourcing enough knowledge and experience versus having too many people on the field?..
Read moreReclaiming the Lost Art of "Stakeholder” Engagement
Maintaining dialogue with your constituents, allies and critics in times of calm and crisis prevents circumstances that enflame controversy...
Read moreCrisis Prevention Is Job One
A crisis often creates panic, fear and stress. But sometimes you miss a critical step–crisis prevention–which demands a brave, new approach. ..
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